Engine/.forgejo/issue_template/helprequest.yml

name: "💬 Help"
about: "Request help."
title: "help: "
labels:
 - "Help/Wanted"
body:
 - type: "markdown"
   id: "text-introduction"
   attributes:
    value: |
      Hey there! Seems like you have some kind of issue with the StarOpenSource Engine. \
      Please answer the following questions accurately, otherwise we may not be able to help you. \
       \
      **Please check if the same help request already exists. If so, participate in that one instead. If another issue is similar, make sure to mention the related issues.** \
      **Please don't censor anything *except* sensitive information. You don't need to be embarrased about your username. You censor your stuff, we censor our answers.**
 - type: "textarea"
   id: "help-description"
   attributes:
    label: "Problem description"
    description: "Explain what your problem is as detailed as possible."
    placeholder: "How can I create a custom LoggerImplementation implementation?"
   validations:
    required: true
 - type: "textarea"
   id: "help-log"
   attributes:
    label: "Log"
    description: |
      Please insert the ENTIRE log output here, so we can understand the problem at hand. \
      You must give us `DIAGNOSTIC` level logs (pass `-Dsosengine.base.loggerLevel=diagnostic` to the JVM) with the default log template.
      
      *This field can be left empty if the problem you are faciing does not involve/require log output.**
    placeholder: "Your log file here..."
    value: |
      ```plain
      Your log file here...
      ```
   validations:
    required: false
 - type: "textarea"
   id: "help-snippet"
   attributes:
    label: "Code snippet"
    description: |
      Please insert a snippet of the application code which you think is causing the issue.
      
      **This field can be left empty if the problem you are faciing does not involve/require code.**
    value: |
      ```java
      Your code snippet here...
      ```
   validations:
    required: false
 - type: "input"
   id: "engine-version"
   attributes:
    label: "Full engine version"
    description: |
      Input the full engine version here.
      Simply copy the `Initialized sos!engine v<version> (commit <commit>-<branch>, dirty <dirty>) in <inittime>ms` message here.
    placeholder: "Example: sos!engine v1-alpha4 (commit 05b9644eba5263809b6655dabb92669523a95805-develop, dirty true)"
   validations:
    required: true
 - type: "dropdown"
   id: "jvm-java"
   attributes:
    label: "Java version"
    description: "Which Java version is your application compiled against?"
    options:
     - "20 and lower"
     - "21"
     - "22"
     - "23"
   validations:
    required: true
 - type: "input"
   id: "os"
   attributes:
    label: "Operating system"
    description: "Name the operating system, version (if applicable) and CPU architecture the error occurs on. This may be some Linux distribution, Android or Windoze on `amd64`/`aarch64`/`ppc64`/etc.."
    placeholder: "Example: Debian trixie (amd64)"
   validations:
    required: true
 - type: "markdown"
   id: "text-tysm"
   attributes:
    value: |
      Thank you for filling out this help form.
      Please check your answers for *mistaeks* or sensitive information before sending this help request.